DELIVERIES

COUNTRIES WHERE WE CAN SHIP YOUR ORDER
Through the pupamilano.com website, it is currently possible to fulfil orders for delivery exclusively in the following countries:
ATAustria
DEGermany
PTPortugal*
ESSpain**

* The Azores and Madeira excluded
** Canary Islands excluded

ARE YOU ORDERING FROM A DIFFERENT COUNTRY?
Please note that PUPA has a dedicated online store for each of the following countries, in the local language :
CZCzech Rep.: www.pupamilano.cz
ITItaly: www.pupa.it
FRFrance: www.pupa.fr
HUHungary: www.pupamilano.hu
SKSlovakia: www.pupamilano.sk
RORomania: www.pupamilano.ro
USAUSA: www.pupamilano.us

If you want your order to be shipped in one of these countries, please make sure to browse the local website by clicking the related link.
Your country is not listed above? No problem: please contact our Customer Service to get more information on how you can purchase our products.

DELIVERY TIMES
Your purchases made on the pupamilano.com website are usually delivered to the recipient within 5-6 working days from the order.
This number of days is the sum of the time needed to prepare your package at our warehouse (a process that is generally completed within 1 working day) and the actual time required for delivery by our courier GLS (4-5 working days for most of the locations served).
By “working days” we of course mean from Monday to Friday, with the exception of Italian and local national holidays. Under exceptional circumstances, delivery may be delayed due to force majeure (for example, weather events, strikes, etc.). During major promotional events such as Black Friday and Cyber Monday, delivery times may be longer.

DELIVERY CHARGES
For all orders starting from €39, delivery is always free of charge.
For orders below €39, you will be charged the delivery cost, €5.90.